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Travellers help to improve airport experience at Brussels Airport
Free drop-off zone, improved signage and more check-in locations: the first initiatives to come out of Brussels Airport's 'Join the BRU Crew' survey.
Last summer, Brussels Airport launched the 'Join the BRU Crew' project, aimed at collecting feedback from travellers on what they feel is going well and what could be improved upon at the airport. Brussels Airport is taking these findings to heart and has already implemented a number of changes, including the new free drop-off location outside the car parks, new parking concepts, more extensive signage and new locations for passengers to check in.
