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Showing posts with label Brussels Airport Company. Show all posts
Showing posts with label Brussels Airport Company. Show all posts

2025-10-06

[Brussels Airport Company] Full-scale emergency exercise at Brussels Airport, involving 300 participants, went well

Forwarded message -- From: Press Office - Brussels Airport Company 
  Read the press release online
Lees het persbericht in het Nederlands
Consultez la version française

Full-scale emergency exercise at Brussels Airport, involving 300 participants, went well

On Saturday 4 October, an emergency drill was held at Brussels Airport, during which various emergency response services and organisations collaborated to test the airport's emergency procedures. This emergency drill, led by the Provincial Governor of Flemish Brabant, is part of the provincial emergency and intervention plan. A total of around 300 people participated, including crisis actors, emergency responders and assessors and the drill also marked the first use of the new crisis centre at Brussels Airport. During this drill the new crisis centre at Brussels Airport was used for the first time. The drill meets the safety requirements of the European Union Aviation Safety Agency (EASA), which all international airports in Europe must comply with.  

Every two years, Brussels Airport conducts a full-scale emergency exercise to test its emergency and safety procedures under the most realistic conditions possible. This year, a medical incident on board an aircraft was the central focus of the exercise. According to the scenario, a plane bound for Brussels Airport encountered severe turbulence, resulting in numerous 'injured' passengers requiring immediate medical assistance and coordination at the provincial level. 

"This emergency drill was coordinated from our new, purpose-built crisis centre at Brussels Airport, which was used for the first time. The centre represents a major investment in a central, state-of-the-art coordination centre equipped with all necessary multimedia and IT tools, which we have now had the opportunity to test, in practice. Both the drill and the cooperation of the Province and all partners involved serve as an important field test, helping us to be as ready as possible for a real incident. We will continue to work closely with our partners to ensure safety at every level," said Arnaud Feist, CEO of Brussels Airport Company. 

"Good preparation is crucial to responding quickly and appropriately in emergencies. Large-scale emergency drills, such as this one at Brussels Airport, are critical to testing and strengthening cooperation among all emergency response services and agencies involved. By holding joint exercises under realistic conditions, we can refine our procedures and increase our preparedness. I attach great importance to this multidisciplinary approach, which is crucial to ensure maximum safety for staff and passengers at our airport," said Jan Spooren, Provincial Governor of Flemish Brabant. 

The scenario was carefully developed in consultation with the Federal Emergency Planning Department of Flemish Brabant, the fire brigade, the Red Cross, medical intervention services, the Federal Police, Defence and local authorities. Brussels Airlines also participated in the drill, providing the aircraft from which the crisis actors were evacuated, to make the scenario as realistic as possible. 

A necessary field test for airport certification 

The emergency drill tested the functioning of both internal and external procedures, as well as the implementation of the Special Emergency and Intervention Plan (BNIP). This exercise is part of the airport's EASA certification requirements, which all international European airports must meet. The aim was to practise and strengthen cooperation among all parties involved and to ensure that everyone is optimally prepared for emergencies. 

Lasting around five hours, the emergency drill was instructive and went well, and had no impact on the airport's operations. Approximately 300 people in total participated, including crisis actors, emergency response services and assessors. Afterwards, a joint debriefing was held, enabling all participants to share their experiences and insights. Insights gained from this field test will be incorporated to enhance procedures and ensure ongoing improvement in emergency preparedness. 

About Brussels Airport   
Brussels Airport is one of the most important airports in Europe. In 2024, Brussels Airport welcomed 23.6 million passengers and transported 733,000 tonnes of cargo through the airport. Brussels Airport caters for the specific needs of business travellers and holidaymakers alike, on both intra-European and long haul flights. In 2025, the airport offers direct connections between Belgium and 210 destinations worldwide, with flights operated by 80 airlines.   
The airport also offers a leading cargo platform, specialised in the transport of pharmaceutical products, perishable goods, e-commerce and live animals. Brussels Airport is the most important pharmaceutical hub in Europe. 
With its SHIFT 2027 strategy, launched in 2022, Brussels Airport Company intends to strengthen its position as a major European hub, accelerate its ambitious sustainability goals, e.g. through the European Green Deal project Stargate, and continue to diversify its activities by focusing on innovation and cooperation.

Brussels Airport is the second most important economic growth pool in Belgium, good for 64,000 direct and indirect jobs and is owned and operated by Brussels Airport Company. The shareholders are a consortium of private investors (75%) and the  Belgian State (25%). Follow Brussels Airport on Twitter, Linkedin, Instagram, TikTok and Facebook.  
LinkedIn
Twitter
Facebook
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Contact us via
media@brusselsairport.be
+32 (0)2 753 53 53
Visit our
pressroom







Brussels Airport Company · Luchthaven Brussel Nationaal · Zaventem 1930 · Belgium


2025-09-26

Brussels Airport to gradually deploy new check-in & boarding system as of 29 September in order to return to normal operations as quickly as possible

Forwarded message - From: Press Office - Brussels Airport Company 
Date: Wed, 24 Sept 2025 at 17:18



     

Brussels Airport to gradually deploy new check-in and boarding system as of Monday, 29 September in order to return to normal operations as quickly as possible.

Collins, the American external service provider of the check-in and boarding systems at Brussels Airport, cannot confirm that their systems impacted by the cyberattack can be restored. Therefore, Brussels Airport is taking additional measures to ensure continuity of operations while working on a full return to normal operations as soon as practical.

Brussels Airport, in concertation with Collins, has decided to bring forward the launch of the new check-in system, which was originally scheduled to be implemented in November 2025. This next-generation system requires the installation of new hardware, including new servers and 500 new workstations. We expect that starting on Monday, it will be possible for airlines to be gradually connected to this new system. Although this process usually takes several weeks, Collins is mobilising its team, supported by our own IT experts, to accelerate the work. Our ambition is to have the new system operational as quickly as possible. 

To provide airlines and ground handlers with as much predictability as possible and to relieve pressure on airport staff, Brussels Airport has asked airlines to maintain the current level of cancellations (around 10%) until Sunday 28 September included. We will continue to evaluate the situation daily, in line with the progress of the rollout of the new system.

Those measures come on top of the mitigating actions already implemented since the start of the incident on Friday evening.

We are deeply grateful to the wider airport community and our staff for their incredible dedication under these exceptional circumstances, and we thank our passengers for their patience and understanding. Despite the current disruption and unavailability of the current check-in system, Brussels Airport continues to operate more than 500 flights per day and to transport more than 70,000 passengers per day.
 
About Brussels Airport   
Brussels Airport is one of the most important airports in Europe. In 2024, Brussels Airport welcomed 23.6 million passengers and transported 733,000 tonnes of cargo through the airport. Brussels Airport caters for the specific needs of business travellers and holidaymakers alike, on both intra-European and long haul flights. In 2025, the airport offers direct connections between Belgium and 210 destinations worldwide, with flights operated by 80 airlines.   
The airport also offers a leading cargo platform, specialised in the transport of pharmaceutical products, perishable goods, e-commerce and live animals. Brussels Airport is the most important pharmaceutical hub in Europe. 
With its SHIFT 2027 strategy, launched in 2022, Brussels Airport Company intends to strengthen its position as a major European hub, accelerate its ambitious sustainability goals, e.g. through the European Green Deal project Stargate, and continue to diversify its activities by focusing on innovation and cooperation.

Brussels Airport is the second most important economic growth pool in Belgium, good for 64,000 direct and indirect jobs and is owned and operated by Brussels Airport Company. The shareholders are a consortium of private investors (75%) and the  Belgian State (25%). Follow Brussels Airport on Twitter, Linkedin, Instagram, TikTok and Facebook.  
LinkedIn
Twitter
Facebook
Instagram
Contact us via
media@brusselsairport.be
+32 (0)2 753 53 53
Visit our
pressroom







Brussels Airport Company · Luchthaven Brussel Nationaal · Zaventem 1930 · Belgium




2025-08-23

[Brussels Airport Company] Brussels Airport welcomes over 2.5 million passengers in July, an increase of 2%

 Forwarded message - From: Press Office - Brussels Airport Company 


    Read the press release online
Lees het persbericht in het Nederlands
Consultez la version française

Brussels Airport welcomes over 2.5 million passengers in July, an increase of 2%   

Cargo volumes grow by 13% to 69,000 tonnes 

In July, more than 2.5 million passengers passed through Brussels Airport, a 2% increase compared to the same month in 2024. With 92,000 travellers, 28 July was particularly busy and is expected to be the busiest day of the year. Freight volumes recorded a 13% growth totalling almost 69,000 tonnes. 

Passenger numbers: +2% compared to 2024 

2,507,817 passengers travelled via Brussels Airport in July, an increase of 2% compared to the same month last year. On July 28, 92,000 passengers passed through Brussels Airport, making it not only the busiest day of the year but also since the Covid pandemic. 

Due to the start of the summer holidays, there were more departing than arriving passengers. The share of transfer passengers was 11%, which is lower than in the months outside the summer season because of the large number of holiday travellers in July and August. 

In July, the 10 most visited countries were, in order: Spain, Italy, Greece, Türkiye, Germany, Morocco, Portugal, United States, France, and Switzerland. 

Total cargo volumes: +13% compared to July 2024   

Total cargo volumes through Brussels Airport increased by 13% in July compared to the same month last year, reaching 68,808 tonnes. The total amount of flown cargo rose by 17%, reaching 59,541 tonnes. 

The full-freighter segment increased by 5.5%, belly cargo decreased by 4%. Integrator services recorded a strong 42% increase compared to July 2024, but trucked cargo volumes decreased by 7%.    

The main import regions were Asia, Africa, and North America. We also see the same top three in the main export regions: Asia, followed by Africa and North America. 

Flight movements: +3% compared to July 2024 

In July, the number of flight movements rose by 3% compared to the same period last year. The number of passenger flights increased by 2%, while cargo flights grew by 6% due to growth in the full-freighter segment and integrator services. 

In July 2025, there were on average 152 passengers per flight, the same number as in July 2024. 

About Brussels Airport   
Brussels Airport is one of the most important airports in Europe. In 2024, Brussels Airport welcomed 23.6 million passengers and transported 733,000 tonnes of cargo through the airport. Brussels Airport caters for the specific needs of business travellers and holidaymakers alike, on both intra-European and long haul flights. In 2025, the airport offers direct connections between Belgium and 210 destinations worldwide, with flights operated by 80 airlines.   
The airport also offers a leading cargo platform, specialised in the transport of pharmaceutical products, perishable goods, e-commerce and live animals. Brussels Airport is the most important pharmaceutical hub in Europe. 
With its SHIFT 2027 strategy, launched in 2022, Brussels Airport Company intends to strengthen its position as a major European hub, accelerate its ambitious sustainability goals, e.g. through the European Green Deal project Stargate, and continue to diversify its activities by focusing on innovation and cooperation.

Brussels Airport is the second most important economic growth pool in Belgium, good for 64,000 direct and indirect jobs and is owned and operated by Brussels Airport Company. The shareholders are a consortium of private investors (75%) and the  Belgian State (25%). Follow Brussels Airport on Twitter, Linkedin, Instagram, TikTok and Facebook.  
LinkedIn
Twitter
Facebook
Instagram
Contact us via
media@brusselsairport.be
+32 (0)2 753 53 53
Visit our
pressroom







Brussels Airport Company · Luchthaven Brussel Nationaal · Zaventem 1930 · Belgium