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2016-08-27

Brussels Airport launches BRU crew, customer feedback 2.0


Forwarded message - From: MEDIA Mailbox

Brussels Airport launches BRU crew, customer feedback 2.0
Lost Frequencies' Felix De Laet kicks off the campaign

Today, Brussels Airport launches a new initiative.  Some 100 passengers will take a critical look at their journey from their front door to their gate. This initiative is part of a plan to further improve the quality of passenger services at the airport. To this end, Brussels Airport will be making use of the most innovative technologies including eye-tracking. Frequent flyer Felix De Laet of Lost Frequencies is lending his face to the campaign.


Please find hereafter links to the press release in English, French or Dutch.

Press Office: Brussels Airport Company – Corporate Communications – Tel. + 32 2 753 53 53