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Brussels Airport launches BRU crew, customer feedback 2.0
Lost Frequencies' Felix De Laet kicks off the campaign
Today, Brussels Airport launches a new initiative. Some 100 passengers will take a critical look at their journey from their front door to their gate. This initiative is part of a plan to further improve the quality of passenger services at the airport. To this end, Brussels Airport will be making use of the most innovative technologies including eye-tracking. Frequent flyer Felix De Laet of Lost Frequencies is lending his face to the campaign.
